Every business, regardless of where it is based in the world, has a very unique set of needs, challenges, and processes.
Some of the biggest challenges faced by businesses today revolve around financial management, performance monitoring, customer service enhancement, competencies and recruiting the right talent, and technology.
Despite how qualified or talented a team is, chances are that there simply is not enough time in any given day to attend to all the challenges that may arise and the need that need to be met.
The Leverage BPO team of exceptional, South African-based remote talent are standing by to save you time and money by providing you with a range of helpful, personalized services.
Leverage BPO has a proven track record of working alongside clients in creating tailor-made service solutions that reduces the workload of the existing workforce and provides business owners and managers with the time to focus on their daily operations.
We are not a one-size-fits-all company and will never strive to be. Instead, we will offer you the services that will help YOUR business to grow and flourish.
Every business, regardless of where it is based in the world, has a very unique set of needs, challenges, and processes.
Some of the biggest challenges faced by businesses today revolve around financial management, performance monitoring, customer service enhancement, competencies and recruiting the right talent, and technology.
Despite how qualified or talented a team is, chances are that there simply is not enough time in any given day to attend to all the challenges that may arise and the need that need to be met.
The Leverage BPO team of exceptional, South African-based remote talent are standing by to save you time and money by providing you with a range of helpful, personalized services.
Leverage BPO has a proven track record of working alongside clients in creating tailor-made service solutions that reduces the workload of the existing workforce and provides business owners and managers with the time to focus on their daily operations.
We are not a one-size-fits-all company and will never strive to be. Instead, we will offer you the services that will help YOUR business to grow and flourish.
Bookkeeping & Accounting
Every organization, whether it is a start-up or a multi-million dollar corporation, requires a precise measurement of their productivity. This can be accomplished by investing in decent accounting and bookkeeping which will also provide the organization with the facts and statistics required to make educated decisions and set clear goals. Leverage BPO only works the top bookkeeping and accounting talent from South Africa, ensuring that your business’s needs are met in an effective, professional manner.
Customer Contact Centre Services
Business longevity is extremely reliant on good customer service. The manner in which a customer is treated will have a huge impact on their overall perception of your product or service offerings. By providing customers with clear and concise information and addressing their queries and concerns in a warm, effective way, they are very likely to award you with their loyalty. Leverage BPO has access to the most well-spoken and experienced South African customer contact center agents that will be a welcome addition to any team.
HTML Web Development & Design
It is imperative that your company’s website is eye-catching, easy to navigate, and well-maintained. It does, after all, only take approximately 15 seconds for a user to form a lasting opinion about your site. Leverage BPO’s South African web development and design talent are known not only for their creativity but their technical know-how too. With us on your side, you can rest assured knowing that your website will not only help attract new clients, but retain them too.
Software Development
Whether you own a tech start-up, a digital firm, or are into software development yourself, chances are you don’t always have the time or manpower to keep all your clients satisfied. Leverage BPO can provide you with top-notch talent to take care of your program development, application research and design, CRM improvements, and quality assurance procedures. Our South African talent is standing by to impress you with their knowledge and experience.
Appointment Setters
At Leverage BPO we strive to provide local companies with the best appointment setters available. The South African talent we source are not only well-educated but are also known to be exceedingly eloquent. Hailing from the most technologically-advanced hubs in the country, our remote appointment setters will elevate your business operations to the next level.
Content Writing
Between designing and managing marketing campaigns for both your clients and your own company and attending to the day-to-day running of your business, it may become very difficult to consistently produce high-level, captivating content. Luckily, Leverage BPO is standing by with a number of carefully-screened South African content writers that are educated, eloquent, and experienced. With one of our talents on your team, your content is sure to impress and convert.
Virtual Assistants
The business world has become a much better place thanks to efficient and experienced virtual assistants that can take care of a host of administrative duties in a swift and effective manner. The need no longer exists to hire a number of employees full-time to attend to the various administrative needs of your business. Instead, allow Leverage BPO to supply you with highly-skilled, outsourced talent to fill the gaps in your organization.
Search Engine Optimization (SEO)
Every day, thousands of new sites are added to the World Wide Web while many obsolete ones are removed. It takes a great deal of effort to stand out among the nearly two billion websites currently on the www. Although there are various strategies that can be employed to boost your site’s visibility, search engine optimization (SEO) provides the best chance of enhancing online visibility. Leverage BPO can provide you with esteemed SEO specialists from South Africa.
Graphic Design
Research has found that they human brain responds far better to images than it does words. Due to the fact that we are more inclined to take notice of imagery, businesses need to make very sure that they are able to communicate their messages through arresting designs as well as captivating copy. Leverage BPO can find you top South African design talent to assist you on a short or long-term basis.
Back Office Support
If you want to ensure a positive customer experience (CX) it is important that your front and back-office teams are all working towards the same goal. Customers will rate your service/product offerings by what they experience before, during, and after a sale. By ensuring that back office support is provided in a swift and effective manner, the chances of them having a good CX improves substantially. At Leverage BPO we can provide you with the best outsourced team members to help boost your customer experiences.
Contact Us for All Your Business Outsourcing Requirements
Our team is standing by to assist you with all your outsourcing requirements, whatever they may be. We work with our clients to learn as much as we can about their requirements before selecting the most suitable candidates for the job/s. Please contact us when you are ready to outsource some of your tasks or have any questions you would like to ask. We are looking forward to hearing from you.