The South African Advantage

In June 2020, global e-commerce giant Amazon announced the creation of no less than 3,000 new virtual jobs in South Africa. Andrew Raichlin, the director of Amazon customer service in SA, stated that they were thrilled with the talent in the country.

South Africa may be the new kid on the BPO/Outsourcing block but it is fast becoming a force to be reckoned with. Major cities such as Johannesburg, Cape Town and Durban have all recently been listed among the top cities in the world for BPO and outsourcing activities. It should therefore be no surprise that an increasing number of companies such as Amazon are shifting their focus to the South African workforce and we are helping them connect with top talent every day.

The Organisation for Economic Co-operation and Development (OECD) data ranks South Africans as the 5th highest in the world for the number of hours worked weekly. Besides this, South Africans are also known for their integrity, honesty, discipline, respectfulness, and responsible nature. Whether you need someone to set your appointments, revamp your website, or create impactful marketing copy, you can count on our meticulously screened candidates to impress with their conduct and competence.

When language barriers exist within an organization, chaos is bound to ensue. English is the home language of a very large number of South Africans and has been mastered as a second or even third language by countless more. It is also the most widely used language in government, business, and the media. All our candidates are proficient in both verbal and written English. This guarantees optimal understanding, communication, and performance in all regards.

South Africans are, as a rule, both friendly and resilient. They take a genuine interest in other people and will have very little difficulty getting along with clients, co-workers, and management from all walks of life. The racial and cultural diversity of the South African nation, coupled with an inherent resilience, will make our candidates a welcome addition to any outsourced team.

The US dollar remains strong against the rand which allows US-based companies to save a considerable amount of money while South African employees receive a fair wage. Although South African labor may be cheaper, there is nothing cheap about the quality of work rendered. No other workforce globally can offer the same quality of work at a similar rate.

The countless advantages of outsourcing to South African talent cannot be disputed. Whatever services you require, you can rest assured knowing your business interests are in safe, competent, South African hands.